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CONTENT COMPLAINTS

Online Curated Content (Regulation and Complaint Process)

VOOT/ Viacom18 has always focused on providing entertainment and path breaking shows and concepts making viewing an enjoyable experience. We also believe that freedom of expression and creative license comes with the responsibility to adopt robust standards in the content we offer our viewers.

Consistent with this approach, we have proactively set up an internal monitoring body, the Content Regulation department, which monitors all content prior to publishing to ensure that it complies with applicable laws of the land and is also in keeping with globally accepted standards.

Our endeavour is to ensure that we enable viewer discretion and help Users make informed viewing decisions while protecting interests of minors from potentially harmful or unsuitable media content.

Please contact us at contentregulation@voot.com if you wish to register any complaint with respect to the content on VOOT. The email should clearly state the following for us to take cognisance of your complaint: -

  • Full Name of complainant.
  • Email Id
  • Title of show/ programme with episode number and Date of Publishing as seen on the app/website
  • Concise details of complaint.

Please note that we shall only assess those complaints that detail content violation issues. We follow the Code for Self-Regulation of Online Curated Content Providers which has been jointly developed by companies carrying on business in India and published by the Internet and Mobile Association of India (“Code”).

If you have any doubts about the content regulations or the complaint process, you may access the Code from the hyperlink above.